Fruit of the Loom

Order Logistics Manager

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Description/Job Summary

The Order Logistics Manager will be responsible for detailed shipping schedule and frequent updates to the DC Manager on the DC performance related to the required schedule. This position supports and manages new customer initiative requests, the daily operation of account inquiries and responses, information flow to DC Operations, and order management procedures.   The Order Logistics Manager will develop tools and processes that support the management of orders/services, shipping schedule, measurement in departmental goals & initiatives and encourages employee engagement. 

Responsibilities/Duties

Partners with DC Operations and Corporate Customer Service to oversee wave processing and shipping schedules for the DC.  Manages and resolves aged orders to minimum impact to customers.  Provides detailed planning and analysis related to orders and shipping schedules.
 
Facilitates communication between the DC Operations and Corporate Customer Service regarding orders, rollouts and other programs/initiatives affecting the DC.  Partners with DC Operations to address and resolve daily operational issues.

Facilitates communication between the DC Operations and Corporate Customer Service regarding orders, rollouts and other programs/initiatives affecting the DC.  Partners with DC Operations to address and resolve daily operational issues.

Provides leadership and managerial support to Office Manager and staff.

Required Experience


 Minimum of 5 years of Operations, Customer Service or related experience, with leadership/personnel management experience

Required Qualifications

High School Diploma or equivalent required.  College degree in related area preferred
Proficiency of Microsoft Office 365 (Word, Excel, Power Point, and Outlook)
Excellent written, verbal and interpersonal communication skills
Demonstrated strong leadership, analytical and process improvement skills

Details


We offer competitive pay and benefits including medical, dental, vision, life and disability insurance, vacation, holidays and 401k.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protect veteran status, disability or any other protected status.

EOE/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity
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It is the policy of the Company to employ personnel entirely on the individual’s qualifications. Selections are made without regard to age, race, color, religion, sex, sexual orientation, sexual identity, pregnancy, disability, protected veteran status, national origin, genetic characteristics, or any other protected status or any other category protected by federal, state of local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at Reasonable.Accommodations@fotlinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.